![]() ![]() Quality circles are groups of people who meet to improve organisational performance. ![]() Ishikawa invented the concept of ‘quality circles’ in 1960. ![]() They worked together to develop management concepts that are still in use. When the industrial sector changed after the Second World War in Japan, Kaoru Ishikawa met Deming and Juran. He died in 1989, leaving behind a valuable legacy in QI.ĭeveloping a specifically Japanese quality strategy Kaoru Ishikawa became a member of ISO, Japan in 1969 and in 1981 he published ‘What is Total Quality Control? The Japanese Way’. He also created the concept of Company Wide Quality Control and the concept as the putting the client front and centre of the manufacturing process. This is also known as the cause and effect diagram and is often used while analysing industrial processes. Known as the Father of Japanese Quality because of the many concepts and quality tools that he designed, in 1945, Kaoru Ishikawa developed and presented the first iteration and concept of the ‘fishbone diagram’ a ‘problem solving model helps determine root causes of problems.’ In 1949 Kaoru joined a quality control research group, the Japanese Union of Scientists and Engineers’ (JUSE). In 1954, he wrote 'Introduction to Quality Control' – and went on to write many other books during his distinguished quality career. He returned to science in 1947 when he started working as a professor at the University of Tokyo. Kaoru Ishikawa served in the Japanese Navy from 1939-1941, thereafter joining the Nissan Liquid Fuel Company. He studied at the University of Tokyo, and in 1939, he obtained his Master’s degree in applied chemistry and obtained his doctorate from the university in 1960. Ishikawa is a hugely respected figure in Quality Improvement, having been instrumental in developing quality initiatives in Japan. He is famous for creating the fishbone diagram, a type of ‘root cause analysis’ which we still use in Quality Improvement (QI) to help make decisions and create actions. Kaoru Ishikawa is considered the ‘Father of Japanese Quality’ for his creation of innovative developments in quality management. ![]()
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